![]() Start Skype for Business again and check if this method solved the problem.Enable the option that allows your computer to Sync contact info between Skype for Business and Exchange.Then navigate to Options and click on Personal.To do that, launch Skype for Business and select Tools.Restart Skype for Business and Outlook, and check if Exchange still needs your credentials.Īdditionally, ensure your Personal Information Manager syncs your Skype and Exchange contact info.Your Outlook and Skype for Business address should be the same as your UPN address.Then select the problematic mailbox and the email address you want to edit.Contact your admin if you don’t have access to the admin center. Go to the Exchange admin center and select Mailbox. ![]()
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